Professional Staff Roster

Human Network Systems, Inc.

   January 2008

Director:  Gordon P. Wolfe, M.S.W., L.C.S.W., R.G., C.M.C.  Founder and co-owner of H.N.S., has 40 years post masters experience.  25 years experience in guardianships, conservatorships, and working with the elderly and disabled.  Active in the National Association of Professional Geriatric Care Managers (NAPGCM) and the National Guardianship Association (NGA.)  Member of the National Board of Directors of NAPGCM.  Certified as a Registered Guardian and a Professional Care Manager.

 Care Manager:  Chris Reifenrath, P.T., M.A. Gerontology, C.M.C.  Has 18+ years past experience working with seniors in hospital, home health, and skilled nursing settings as a physical therapist.  Joined HNS in 2002.  Now a co-owner of HNS, Chris specializes in complex cases with multiple medical issues.  She is also skilled at helping clients and families cope with grief, loss, and end-of-life issues.  Chris is a member and officer of the board of directors of the Western Regional Chapter of NAPGCM.  She is certified as a Professional Care Manager and was on the planning committee for 2007 WRGCM Conference.

Care Manger:  Erin M. Custer, B.A., M.A., Gerontology C.M.C., R.C.F.E.  Erin is an expert in long-term care options.  Post-masters experience includes nursing home, social services, and assisted living administration.  She came to HNS after several years as Health Services Director at Heritage Club of Denver.  Erin is a licensed assisted living administrator.  She is also fluent in Spanish.  Erin is certified as a Professional Care Manager and was on the planning committee for the 2007 Western Regional Chapter Geriatric Care Management Conference.

Care Manager: Jennifer Pagano, M.A. Gerontology.  A Denver native, Jennifer brings to HNS 7+ years experience as a GCM with Open Care in Charlotte, N.C.  Jennifer’s specialty is dementia care training for family and professional caregivers. Jennifer has also worked at the Alzheimer’s Association and helped develop an adult day program.  She was voted Outstanding Member of the Southeast Chapter of NAPGCM in 2005.

Care Manager: Carly Fox, M.S.W., L.C.S.W.  Joining HNS in 2007, Carly brings to us over 5 years experience in the field of aging, including 3 years post-masters.  In the Washington D.C. area, she provided care management services to vulnerable older adults through the George Washington University Geriatric Assessment and Case Management Program.  She has additional experience coordinating research studies in creativity and aging.

Care Manager:  Gretchen Alston, R.N., B.S.N.  Part-time care manager with HNS since October 2005.  Gretchen has 35 years of nursing experience, including recent service at Rose Hospital in the Preoperative Care Center where she did assessments of biopsychosocial and spiritual needs of surgery patients, many of them seniors.  She served on the Rose Hospital Bioethics Committee 2001-2005 and was the chairperson of that group in 2004-2005.

Care Manager:  Su Zerwin, R.N.  Extensive experience in home health care, adult day care, and senior housing, with additional nursing experience in oncology and mental health.  RN for 40+ years.  Care Manager with Human Network Systems since 1992.  Semi-retired but available to HNS on a limited basis, provides fill in coverage and covers a small case load.